Policies and Services
Other Services
Computer Use and Assistance

Public PCs are available for use with a library card through the Nioga system.
Visitor passes are also available for those who qualify.
See our computer use policies for all info.


Reference librarians are available for general computer assistance during normal operating hours.

The library offers more in-depth one-on-one Tech Tutoring on the second and third Tuesday of each month at 9:30am in the Gallery Room. This is a walk-in program and registration is not required.

For upcoming tech classes, check our calendar of events!


For self-help:

The Public Library Association's DigitalLearn.org offers short introductory classes on a wide variety of topics, such as Getting Started on a Computer, Intro to Email, Creating Resumes, Online Job Searching, Basic Microsoft Word, and more. All classes are free.

Copying/Printing/Faxing/Scanning

Photocopies are available for 20¢ per page for black & white and 50¢ per page for color. Available sizes are letter (8.5"x11") and legal (8.5"x14").


Printing from public computers is 20¢ per page for black & white and 50¢ per page for color.

Faxing is available for $1.00 per page. The library does outgoing faxes only (the UPS Store in Batavia receives faxes).


Self-Serve Scanning is available from our scanning computer, or scans may be sent directly to your email from the main public printer. Scans can be saved to your own flash drive, to email, or printed at the Printing prices above. There is no charge to scan.

Genealogy Assistance

Reference librarians are available for basic genealogy assistance during normal library hours.


To discover your story and make an appointment to meet with our Special Collections Librarian, contact the reference desk or email: btvgenealogy@nioga.org


A large number of online resources are posted on our Local History page.

Homebound Services

The Library Visits program provides library services to older adults in Genesee County who are unable to visit the library.
 Please see our program page for complete information!


Interlibrary Loan

Materials can be borrowed for Richmond Library patrons from other libraries in the Nioga System, major public and academic libraries in the State and the New York State Library in Albany. Please call the Reference Desk at (585) 343-9550 x 2 for more information. Interlibrary loan holds from other Nioga libraries may also be placed on your online account. ILL of any kind is not available on temporary library cards.


Microfilm

The library has an extensive collection of microfilm, including a near-complete run of the Batavia Daily News.

The library has two ScanPro 3000 digital readers. Microfilm machines are connected to computers for saving documents
to your flash drive, or for printing. Visit the library catalog for complete holdings!

Notary Public 

Notary public services are available at no charge.
 Please call ahead (585-343-9550 x 2) to confirm the notary's hours.

Reference & Research Assistance 

Trained staff are available to assist users by phone, email, or on site. For adult help, call 585-343-9550 x3.
 For children's and teen help, call 585-343-9550 x4. All email questions may be sent to webbtv@nioga.org.

Tax Forms

Early every year, the library offers a limited number of free federal and New York State tax forms. We do not carry all forms, focusing instead on the most common (1040, etc.). Librarians are not able to assist in completing tax forms, and cannot provide tax advice.

A complete selection of federal and state tax forms are available for download on library computers; normal copying costs apply. 
 The library participates in the Taxpayer Assistance Program through the New York State Department of Taxation and Finance. Subscribe to receive email updates regarding this program.